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My sister and I cannot find the words to describe the service Judy and the team at Gateway Grant Chelsea Heights provided our family. The staff were all caring and respective our our loved ones and the attention to detail was 100%. Judy made us feel so welcome and special. She and Simon are a wonderful team. Having Mum and Dad pass away within a 16 day period made it hard for us but all the care given to us and our family was exceptional.

Dear Claire, 
Thank you so much for arranging Pauline&#8217;s funeral. We were very happy with the service. We also wish to thank you for recommending Tina as the celebrant. Her presentation was very natural and amazingly accurate considering the brief time we spent discussing Pauline. The feedback I am receiving from those who attended and watched online is also very positive. I will certainly recommend you if the occasion arises in the future.

Mother’s Day remembrance service was held on Friday, the 7 May 2021, it was held in the chapel in Dandenong, Rachel read out some beautiful poems of Mother’s passed. I would like to thank the staff for putting on such a beautiful presentation. After the service we were treated to some beautiful light refreshments. On the way out we were given a gift bag a rose and a beautiful teacup and saucer. 
It was such a beautiful gesture of Le Pine &amp; White Lady Funerals. Thank you so much, it was so heartwarming. xxx

My Father would have been very happy with the service today Julie. 
You and your team have been caring and professional all the way through. I&#8217;m so glad we put this in your hands only a few days after Dad passed. 
My Brother &amp; Sister in Queensland have sent appreciation messages to me for what they had seen on live stream. They were quite moved. 
Sincerely 
Bill Connelly.

Fantastic service, there was no pressure to purchase all the usual guilt-laden add-ons 
We weren&#8217;t pressured to get an overpriced coffin, we weren&#8217;t pressured to get extra flowers. They were extremely helpful, efficient and one of the most pleasant people I&#8217;ve ever had to deal with. They handled everything well and to suit our requirements. 
They deserve every bit of a 5 star rating and more.

Yesterday Julie helped bury my father-in-law in Berwick cemetery, l can not praise Julie and Tom highly enough, from our first meeting at home till the very last minute they were kind , compassionate and carried out our every wish , nothing was to hard for them , such a beautiful team to work with during that sad time . Inexpensive and excellent service Julie , thank you from our hearts . Wilson family

Gateway funerals With a special mention to staff member Simon were incredibly professional courteous sympathetic and wonderful to deal with during one of the worst times of our lives. All the staff and Simon in particular could not have been more helpful The funeral day went exceptionally well considering the COVID-19 restrictions making their job even more difficult for them. Highly recommend this company they have all the professionalism of all of the big four funeral directors without the big for funeral directors prices.

I can’t thank Kelly and her family at Redwood Funerals enough for guiding us through a very difficult loss. Under tragic circumstances they were kind , respectful and totally professional . Thankyou for the respect and care my brother was given . We were very grateful to you all . Thankyou Redwood .

We have just farewelled a special young woman which was traumatic. Julie and Steve were very efficient and helpful. They handled the whole process with great care and sensitivity. People were asking who they were because they were so impressed.

Julie,
Thank you to you and your team yesterday. As someone that hasn’t had to do this before it was a great process from our initial phone call.
I loved your clear communication, patience and decisiveness in what was a challenging time. I take my hat off to you supporting families at these stages of their lives.
The service itself is one Karen would have loved so thank you. I know a lot of people work behind the scenes to make these things happen so thank you to them too.
Once again, thank you to you and the team.