Funeral Directors Browns Plains

Funeral Directors Drewvale

Totally Appalling service for one of the saddest days of your life. Should have walked out when they said the catering company were double booked for our Mums funeral. But we gave them a chance and now regret it. The video link of the service did not work for the first 10 minutes. So basically we have no record of service. The casket looked like it had been re-used. and on top of that they tried to double charge the refreshments room.

Thanks so much swanborough. 
BNE women’s hospital gave us your details after we lost our baby. 
From our first phone contact until the day we picked up our ashes you guys were super caring, professional and made everything so easy and smooth. 
I’ve never had to do anything like this before so it was a breath of fresh air that you made it so easy for us. 
THANK YOU from the bottom of our hearts.?xxxxx

From the moment we met Esther, I think we new that we had found the right funeral home for us. Esther was calm, professional, made us feel completely at ease. Every question we had. She was able to answer. 
I would also like to say a very big thank you to Shar who went way over and above with the video presentation, the beautiful order of service, the coffin. Everything small detail captured my sons essence on the day. 
Thank you Esther, Shar and team for making what was an emotionally charged day and making it as easy as possible. 
I would rate you 10 ⭐️our of 5.

thanks to esther and shar for everything. great communication and empathy during difficult time. Esther you are a very special lady and I thank you for your support and understanding while helping me look after my sister. totally recommend your business.

Esther went above and beyond to make an extremely difficult time that little bit easier. From the first phone call to the collection of my sister’s ashes the service provided was flawless. All the staff at Swanborough Funerals were extremely professional, caring, thoughtful and passionate about their service and helping people through their grief. Should you be in the difficult position of having to plan a loved ones passing, please do yourself a favour and contact Ester at Swanborough Funerals. It was all the little touches that made me grateful for choosing Swanborough Funerals, especially receiving a Christmas ornament in memory of my sister more than 6 months after her passing. Words cannot express our gratitude for the assistance Esther and her team provided us.

My beautiful wife passed in September and Esther and her team were recommended to me by a friend. 
Esther was so understanding, compassionate and nothing was too much trouble. 
In conjunction with Brian the celebrant the service was truly beautiful. 
From my entire family thanks Esther to you and your team.
Nick Koutsis

Excellent caring service at a difficult time. Highly recommend

We are so grateful to Esther for her compassion, respect and expert guidance during the heartbreaking process of organising our wife and mother’s funeral. Esther was so gracious and considerate of our needs and heatbreak, nothing was too much trouble, every phone call and email was answered promptly, we would not have been able to get through this without her. The service was perfect and Mum looked so beautiful when we laid her to rest last Friday. Thank you wholeheartedly Esther and the Swanborough team.

The last thing you want to do when you have lost a loved one, is organise a funeral. 
To have a complete stranger come into your home under those circumstances, is the furthest from anyone&#8217;s mind. 
Yet we know it&#8217;s something we have to do, which service to choose. I was fortunate to choose the right one for us as a family grieving. 
The compassion, empathy and guidance that 
Ester and her team from Swanborough funeral service, gave us was the best we could possibly hope for. 
It didn&#8217;t stop on the day on the funeral, I found 
Ester to be very supportive towards helping me &#8220;with the business&#8221;, side of things (for quite sometime after), to this I am much aprechaiteachiate. 
An extra special touch was receiving a Christmas card, with a tree decoration with a picture of my late husband (too which brought a tear to my eyes). 
For anyone unfortunate enough to have too 
organise a funeral, and like us haven&#8217;t a clue who to choose, I highly recommend Ester and her team at Swanborough Funeral services (Browns Plains), nothing seemed to be too much trouble (and 
believe me at times I wasnt the best customer, due to the stress and pressure you endure at a time like this). 
Thank you once again, Regards 
Val Gurski and family.

I have used the services of Swanborough Funerals several times and am always left impressed with their genuine compassion, their capacity to care with words and actions and their professionalism.

Aggregate rating from 9 verified &amp; independent web sources.