Funeral Directors Carnegie

Funeral Directors Murrumbeena

Carly and the team went above and beyond and were available at all hours to ensure that we had the perfect farewell for my mum. Anything we asked for was possible and I couldn&#8217;t have asked for better service. Thank you so much Greenhaven Funerals for making the celebration of my mum as personalised and seamless as possible!

A google search and recommendations via the Bayside Hub introduced us to Carly at Greenhaven Funerals 
We knew we needed to start making arrangements for mum but had no idea where to start. Yes we needed to contact a funeral provider but, other than that we were somewhat overwhelmed with the whole situation. 
I made a call to Carly and was instantly reassured everything would be ok. 
I discussed our initial thoughts and with some input from Carly it all just fell into place. 
What we thought was going to be a huge emotional and difficult decision became a calm and considered decision 
As crazy as it may seem we literally could not believe what we achieved as a family who had lost their beautiful mother aged 94 and all agreed this was due to the amazing connection we had with Carly &#8211; we actually loved the day &#8211; it was a Happy day 
For most the general perception re the process of a funeral has been : viewing, church, wake. We did not want this and it was just so refreshing to be able to explore the different options with Carly. Greenhaven is certainly a provider of choice if you are looking for a more personalised and individualised service. Everything was transparent, there was no hard sell, we felt we were listened to and given the time and opportunity to choose how we as a family wanted such an important event to play out. 
Our first experience with Greenhaven was in December 2019, we have since had another need to call on Greenhaven in February 2020 and again the support and care we received was exceptional
I guess for most of us we all fear death, losing that special someone in our world that we love. The thought of planning a funeral and saying goodbye for most is such an unwanted experience, something we really would prefer to avoid but can’t. I can honestly say that for me Carly and the team at Greenhaven shifted that fear and created a positive and honest experience for our families
Angela

Carly, thank you to you and your team so much , you made what is an unbearable experience bearable. 
Your calm and reassuring presence made me feel I could negotiate with dignity my sister’s death and funeral / celebration of her life . 
You are a remarkable woman . 
Blessings of love and light 
Lyn

Dear Carly,
Stephen has landed safely and is now in our care.
Can I thank you sincerely for all your help in this matter. Your efficiency and professionalism is second to none.

Good afternoon Carly.
On behalf of the family I would like to thank you for the sensitive and professional way look care of our mother&#8217;s funeral. In my experience, these things can leave you feel flat and distressed or comforted and inspired &#8211; and the tone is set by the funeral director and the celebrant. In both cases I feel we really &#8216;lucked out&#8217; and chose the best of both. Your recommendation of Sarah was spot on &#8211; How many times at a funeral do you expect people to comment on the sensitivity of the celebrant? And yet many people asked her name yesterday. While I hope I never need to, I would certainly recommend you both to others.
Please feel free to use this review as you wish. 
Alex &amp; Pam Kaplan

My name is Jon von Goes, I&#8217;m a celebrant. Weddings mainly, but of late I&#8217;ve been doing a few funerals for Greenhaven. I like the way they go about their business. Straight up. 
There is movement in the funeral business. There are new ways of conducting funerals. There is a small new breed of funeral directors who are rethinking things and making funerals more culturally relevant. Carly and Tim are a part of that new breed. 
To do funerals well you need to make them all about the person who has just died. Not about other stuff that doesn&#8217;t matter. You need to get the tone right. You don&#8217;t need to bung it on too hard, nor do you want to come on too soft. And you don&#8217;t want to rip people off by selling them incredibly expensive coffins with ornate handles. You need to listen to what the people who are paying for the funeral want. 
Carly and Tim get it right.

With the sudden passing of my father, our family was confronted with the stressful and unfamiliar process that surrounds organising a funeral. We had no idea who could help us with the funeral arrangements, so I searched the Internet for reviews and assistance. I soon found Greenhaven Funerals were highly recommended. I don&#8217;t really do reviews, however the dedication, compassion and professionalism shown to our family exceeded all of our expectations. We never just felt like a client, the attention to detail and service was impeccable. The feedback from friends and family proved we had made the right choice! Thank you Greenhaven and thank you Carly.

Hello Carly,
Thank you so much for your level of service at the recent passing of our mother. 
It was by chance that we happened to contact you as we were seeking John Dernikos to help us with mum&#8217;s funeral. 
Your level of professionalism was over and above our expectations and I thank you and your husband for being a part of our mother&#8217;s final farewell. 
Thank you also for the beautiful candle. I will light it on the anniversary of mum&#8217;s passing. 
I will recommend your service to anyone that may have a need in the future. 
Wishing you and Greenhaven all the very best in the future. 
Kind regards 
Jenny Valanidas.

Thank you Greenhaven Funerals for providing such an attentive and compassionate service during such a difficult time. 
Every aspect of the experience &#8211; not only the service but other matters outside their usual domain was explained clearly and concisely. 
Even after several days, Carly was on hand to provide further information that we required. 
Thoroughly recommended from every angle &#8211; service, accessibility, attention to detail, price and after sales service. 
Well done!

Carly from Greenhaven Funerals went over and above all service expectations in regard to saying goodbye to my dad. 
I cannot recommend them highly enough for a personal and beautiful tribute to the passing of a loved one. 
Thank you Carly and Tim for the personalised and loving service that you gave my family and I. We will treasure the memories forever. 
Andrea Bell

Aggregate rating from 9 verified &#038; independent web sources.